Repartly

Is your Miele washing machine showing error F138 – Waterproof?

We’ll show you what’s causing it and how you can fix this error.

Repairable
30 minutes
Expert solution
line display

F138

LCD Display

138

prestige display

Intensive flooding: Clean the filter and nozzle or remove any foreign objects from the pump housing.

How to spot error F138

Error codes are often shown on the display and can usually be traced back to specific causes. In these cases, we can quickly and affordably show you how to fix the error yourself with the right video guides.

On your Miele washing machine, error 138 usually shows up like this:
The machine displays error message F138 on the screen
The drain pump runs continuously
The message "Call customer service" appears on the display
The machine shows the message "Waterproof" on the display

Do you recognize any of these error symptoms on your Miele washing machine? If so, we can help you out with the right self-help videos, and your machine should be up and running again quickly and affordably.

Causes of error F138 "Waterproof"

Error code F138 is what’s called a “mechanical error.” That means a part in your machine, like a hose or a pump, is defective, which then leads to the error.


“Waterproof” means a sensor has stopped the wash program because water has gotten into the base tray of your machine. This usually happens when there’s a leak inside the washing machine, for example if one of the hoses has been damaged by hairpins, coins, or something similar.

Causes of error F138 "Waterproof"
Wiring harness
Pumps & Motors
Seals & Valves
Wear parts
Dosage
Heating elements
Electronics / Chipsets
Sensors

What you can do about error F138 "Waterproof" – How to reset the Miele Waterproof error

Did your machine show error code F138 while washing? Then you’re probably looking for a way to get your laundry out of the machine safely first:
Turn off the water tap that supplies your washing machine.
Unplug the washing machine to disconnect it from the power. The drain pump should now stop running.
There’s a serious risk of injury if you reach into a drum that’s still spinning. So make absolutely sure the drum has stopped before you continue and take out your laundry.
Remove your laundry from the drum using the emergency release:
1
Open the flap for the drain pump (bottom left/right)
What you can do about error F138 "Waterproof" – How to reset the Miele Waterproof error
2
Unlock the door with a screwdriver
What you can do about error F138 "Waterproof" – How to reset the Miele Waterproof error
3
Pull the door open and take out your laundry
To remove the water, you can open your machine’s filter and let the water drain out. After that, we recommend you repair your machine properly – our video guide gives you the best possible support so you can wash worry-free again in the future.

Fixing Miele error F138, solving the Waterproof problem

Just keep washing despite F138? Better not! A Waterproof error almost always has a clear cause inside the machine. So if a hose is leaking, you risk more leaks and possibly flooding your home.


But don’t worry. At Repartly, our goal is to lower repair costs and help you solve your problems. Our video guide walks you through the repair of your washing machine step by step, so the Waterproof error will soon be a thing of the past.

Video guide

Video - Miele F138 washing machine

This video will help you fix the error

Nur 2,01 €
Fehlercode F138 Miele Waschmaschine einfach beheben

Tools you’ll need

Screwdriver
Cut-resistant gloves
Needle-nose pliers
Technician referral

Your household appliance is defective and you need professional support at home?

Are you looking for a technician for a repair? Do you need advice or help with removing and installing spare parts? We will find the right partner for you locally.